Voice Communications Test Software for Voice Engineers and Support Teams
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IP networks deliver quality services while keeping costs down and adding flexibility for changing business demands. The benefits promised by moving to a single IP network are now being realised, but with this move comes a risk of poor call quality. Our solutions are used by customers in the Financial, Oil, Retail and Transport industries to manage call quality and troubleshoot any inevitable hiccoughs.
Are you responsible for ensuring the voice quality offered across your network, targeted at meeting SLAs for specific customers or helping resolve customers’ problems quickly and efficiently? MultiDSLA offers a range of features to help you understand how your network is performing, when and where there are problems and drill-downs to understand specific causes.
Mobile communications add additional challenges in the delivery of good call quality. With MultiDSLA you exhaustively test cell phones and radio systems in the lab. Then using the same tool you can establish a cost-effective drive test system for extending investigations out into the real-world.
Are you developing a new voice device, determining how a product inter-operates with your network, or investigating a customer complaint at one of the major service providers in the world? MultiDSLA has been providing performance analysis for engineers in the lab with incredible resolution, clarity and flexibility for many years.