What is HD Voice? HD Voice is short for High-Definition Voice, and is also called Wideband. In Internet and mobile telephony, it refers to the use of Wideband technology to provide a deeper clarity and better audio experience during a telephone call. The higher frequencies transmitted in Wideband make for easier recognition of un-voiced sounds […]
Category Archives: How-to
For about a year, you have been able to automate Android smartphone voice-band performance testing with our custom app. This app is installed on the Android phone. Once installed, MultiDSLA software can make the phone place and answer phone calls automatically. Now we have an app developed for the iPhone. Note: we assume that you […]
Speech Performance Viewer enables colleagues to see the results of speech quality tests, even if they do not have a Malden speech quality analysis system.
Testing IVR performance for speech quality and prompt accuracy can be performed by a MultiDSLA system.
Many devices, including cellphones, now have mp3 players or similar music replay capabilities. Assessing the quality of the replay is important in product development, production and a factor in cellphone selection. Here’s how to do it with MultiDSLA.
MultiDSLA is well known for its speech-based measurements but it also supports the tone-based and other measurements used traditionally to assess telephony performance. These features are contained in the Telephone Tester option and can now be used with a 48k sample rate DSLAII to measure the performance of music playback.
In this how-to we explain how adjusting the level at which we run the test significantly influences the measured speech quality of the connection.
A recent request we received to monitor a call and terminate it if, at any time, a tone is detected on the call.
MultiDSLA includes a programmable interface to control the configuring and scheduling of tests along with the extraction of results. This tutorial demonstrates how simple it is to get started.